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Website chat with QualiBot

Turn website visitors into useful conversations

QualiBot's website messenger gives visitors a direct path to Brain and your human team without forcing them to leave the page. Use pre-chat questions, business hours and customer identity controls to make the first interaction useful.

Supported today
NativeWebsite chat

The branded JavaScript widget, pre-chat forms and business-hours behavior are available today.

Website visitorWebsite chat
Pre-chat form submitted
PagePricing
Time on page2m 40s
Brain answers from approved knowledge

Conversation continuity keeps the same thread if the visitor returns later.

Website messenger capabilities

A branded messenger visitors actually use

Branded JavaScript widget
Greeting and out-of-office messages
Business-hours behavior
Pre-chat forms
File uploads
Typing and delivery behavior where supported
HMAC identity verification
Conversation continuity across sessions
Brain AI and human handoff
Conversion use cases

Where website chat earns its place

Product or service discoveryProperty inquiry qualificationDemo and consultation requestsSupport intakeDocument collectionProactive messages based on page and time-on-page rules
How it works

From a visit to a completed next step

01

Add the widget

A branded JavaScript widget is added to your site, with greeting and business-hours behavior configured.

02

Visitors start the conversation

A pre-chat form or greeting message captures who the visitor is and what they need.

03

Brain answers and qualifies

Brain responds from approved knowledge and connected tools, and can request files.

04

Continuity carries the session

A returning visitor picks up the same conversation instead of starting over.

05

A person takes over when needed

Handoff moves the conversation to the right agent or team with full context.

Built to stay search-friendly

The widget layers over your existing, statically rendered page rather than replacing it, so product and landing-page copy stays visible to search engines while the messenger enhances the page.

Part of one omnichannel operation

Website chat shares the same Brain, automation and reporting layer as every other connected channel.

Website chat FAQ

What to know before you connect

Is Website chat QualiBot's only channel?

No. Website chat is one of several equally supported channels. The same Brain, shared inbox, automation and reporting also work across WhatsApp, Instagram, website chat, Telegram, SMS, LINE, email and other connected channels.

Can Website chat conversations be assigned or routed automatically?

Yes. Website chat conversations can be assigned manually, through round-robin or capacity-based distribution, or by automation rules based on inbox, language, priority, labels or attributes, the same as any other connected channel.

Does the chat widget affect our page content in search results?

No. Product and landing-page copy stays in server-rendered or statically rendered HTML, and the widget enhances the page rather than becoming the only source of information.

Can a returning visitor pick up the same conversation?

Yes. Conversation continuity keeps the same thread across sessions where the visitor can be identified.

Next step

Give your website visitors a real next step

Show us the pages where visitors have the most questions. We will map the widget, Brain workflow and handoff.