Move vehicle inquiries from message to the right advisor
Brain can collect buyer requirements, search an approved vehicle inventory connector and hand the conversation to sales or service teams.
Sales and service run as separate, purpose-built conversation flows on the same shared inbox and reporting.
Sales sees the full requirement set before the first call.
Sales and service questions arrive on the same channels
Buyers and existing owners message the same numbers with very different needs — a new vehicle, a trade-in, or a service appointment — and each needs a different path.
Understand what the customer actually wants
A sales inquiry, a service request, or something in between.
Collect the right requirements
Make, model, budget and body type for sales; vehicle details and service category for service.
Search connected stock
When a vehicle inventory connector is in place, Brain checks approved stock data.
Request documents or images
For service cases, collect the details a technician needs before the appointment.
Route to the correct branch
By branch, department and availability.
Hand off to the right advisor
Sales or service, with the conversation and captured details intact.
Six changes in the automotive conversation
Separate sales and service paths
Different qualification questions and workflows for a vehicle purchase versus a service visit, on the same shared inbox.
Buyer requirement capture
New or pre-owned preference, make, model, budget, model year, mileage, body type, trade-in and financing interest.
Branch-aware routing
Route by branch, department and advisor availability using assignment and automation rules.
Connected stock search
Connect your vehicle inventory through a custom connector and Brain checks approved stock data directly.
Service intake support
Collect vehicle details, service category and supporting documents or images ahead of the appointment.
Human handoff to the right advisor
Brain hands the thread to sales or service with the full conversation and captured requirements visible.
Where QualiBot earns its place in a dealership
From a message to the right advisor
The same Brain, inbox and routing handle sales and service, kept on separate conversation flows.
The inquiry arrives
A sales question or a service request lands in the shared inbox from WhatsApp, website chat or another connected channel.
Brain identifies the intent
Sales requirements or service details are captured with the right set of questions for each.
Connected stock or documents respond
Where a connector is in place, Brain checks stock or collects the images a technician needs.
A test-drive or appointment is requested
Through a custom scheduling connector built for the dealership's systems.
The right advisor takes over
Sales or service receives the full conversation and requirements.
QualiBot manages the sales and service conversation, qualification and routing layer. Dealer-management, vehicle valuation, finance approval and appointment scheduling connect through custom connectors built for the systems the dealership already runs.
Every conversation here uses the same Brain, omnichannel inbox and live data connections as the rest of QualiBot.
What to know before you start
Can it search real vehicle stock?
Yes, when a connected vehicle inventory tool exposes approved stock data through a custom connector.
Can it book a test drive or service appointment?
Yes, through a custom scheduling connector built around the dealership's booking system.
Can sales and service share one number?
Yes. Both run through the same shared inbox with separate qualification flows and routing rules.
Does it include a dealer-management or valuation system?
No — those connect through custom integrations built for the systems the dealership already uses.
Give every vehicle inquiry the right next step
Bring your current sales and service workflows. We will map the qualification questions, routing rules and handoff.