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QualiBot
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Connect the systems behind the conversation

Know exactly what is native, configured, connected or custom

QualiBot combines native customer channels with APIs, webhooks, custom HTTP tools and MCP connectors. Every integration shows its actual depth.

LabelMeaning
NativeBuilt directly into QualiBot
ConfiguredAvailable through a supported provider or account configuration
ConnectorDelivered through MCP or a dedicated connector
API-basedDelivered through an API, webhook or middleware
CustomDelivered through a scoped implementation built for your systems
BetaLive in the product, ahead of general production rollout
PlannedOn the roadmap
Channel directory

Twelve channel integrations, labelled honestly

Explore Channels →
WhatsApp Cloud APIChannel
Native

Messaging, templates, Embedded Signup when enabled, referral metadata, delivery and read status, and supported WhatsApp Business Calling.

360dialog WhatsAppChannel
Native

WhatsApp messaging and template synchronization through 360dialog credentials.

Twilio WhatsAppChannel
Native

WhatsApp messaging, templates, delivery status and referral metadata through Twilio.

InstagramChannel
Native

Direct messages, story replies and story mentions.

Facebook MessengerChannel
Native

Page direct messages and external reply echo.

TelegramChannel
Native

Direct, one-to-one bot conversations.

LINEChannel
Configured

Messaging through a configured LINE channel.

TikTokMessaging
Beta

Business messaging, subject to TikTok account and regional availability.

Website live chatChannel
Native

JavaScript widget, pre-chat forms, business hours, file uploads, HMAC identity verification, theming and cross-session continuity.

EmailChannel
Configured

Forwarding, IMAP, SMTP, Google mailbox connection and Microsoft mailbox connection.

SMSChannel
Configured

Twilio and Bandwidth-backed SMS.

API channelDeveloper
Native

Build proprietary or unlisted customer channels through the public API and webhooks.

CRM directory

One native CRM. Everything else is a connector.

LeadSquared connects natively today. Every other CRM below connects through a connector, API or custom implementation built around your system.

LeadSquaredCRM · one-way push
Native

Creates or updates a LeadSquared lead and posts conversation-started or transcript activities.

Zoho CRMCRM
Connector

Connect via an MCP connector, HTTP tool, API or middleware implementation.

Bitrix24CRM
Connector

Connect via a connector or custom implementation built around your workflow.

HubSpotCRM
Connector

Connect via a connector or custom implementation built around your workflow.

SalesforceCRM
Connector

Connect via a connector or custom implementation built around your workflow.

PipedriveCRM
Connector

Connect via a connector or custom implementation built around your workflow.

Microsoft DynamicsCRM
Connector

Connect via a connector or custom implementation built around your workflow.

Custom CRMCRM
API-based

Connect through APIs, webhooks or middleware, scoped to your system's data model, authentication and write risk.

Integration guides

Popular workflows, in depth

Step-by-step guides for the integrations teams ask about most — what syncs, how the workflow runs, and how to set it up.

CRM integrations

Popular
WhatsApp + Zoho CRM

Create and match leads, update deals, log conversations and create follow-up tasks in Zoho.

Read more →
WhatsApp + HubSpot

Turn conversations into HubSpot contacts, deals, notes, tasks and lifecycle-stage changes.

Read more →
WhatsApp + Salesforce

Enterprise lead capture with field mapping, ownership rules, activity logging and governance.

Read more →
WhatsApp + Bitrix24

Capture and log WhatsApp leads into Bitrix24 contacts, pipelines and tasks.

Read more →

Real estate lead sources

Very high
Property Finder lead automation

Instantly contact, qualify and route the leads you receive from Property Finder into your CRM.

Read more →Very high
Bayut lead automation

The same instant-response, qualification and CRM logging, tuned for Bayut lead sources.

Read more →

Channels & ads

WhatsApp Business API

Business app vs Platform, onboarding, templates, consent and AI automation on top.

Read more →
Instagram lead automation

Qualify Instagram DMs and campaign leads, sync to CRM and continue on WhatsApp.

Read more →
Meta Lead Ads → WhatsApp & CRM

Meta lead form to instant WhatsApp contact, qualification, scoring and CRM record.

Read more →
Business data

Connect through MCP, custom tools or APIs

Property project and listing inventoryVehicle inventoryProduct catalogue and stockOrder systemsBooking systemsInternal searchCustomer account dataERP dataPrice booksDocument and media repositoriesCustom operational APIs

Productivity and applications

QualiBot includes or can be extended through integrations such as:

SlackNotionLinearShopifyDialogflowOpenAI-related featuresGoogle Translate workflowsWebhooksCustom dashboard applications

Configuration and rollout scope vary by tool and account.

Real estate portals

Connect via API

Bayut, Property Finder, Dubizzle, Reelly and other property portals connect through an API, feed, webhook, email ingestion, middleware or a custom MCP connector built for your account.

Portal logos are added once the technical connection and brand permission are confirmed.

Integration FAQ

Before you plan the build

Can QualiBot connect to a system not listed?

Often, yes. The preferred path depends on the system's API, authentication, data model, file behavior and write risk.

Does QualiBot have a native Zoho integration?

Zoho connects through a connector or custom implementation today — LeadSquared is the only CRM with native support.

Can Brain call an internal API?

Yes, through a supported HTTPS custom tool, MCP server or middleware service.

Can an integration send a PDF to the customer?

Yes — MCP tools can return file URLs for attachment relay directly in the conversation.

Next step

Show us the systems your customer journey depends on

We will label what is native, identify the right connection pattern and define the security and testing boundaries.