Automated property brochure sending
The instant a lead asks about a specific project, unit type or view, QualiBot sends the currently approved brochure, floor plan, payment plan and video — in the same conversation, in the right language — and logs exactly what was sent on the CRM record.
Why this costs you deals today
When a lead asks for more detail on a project — "do you have the floor plans?", "what's the payment plan?" — an agent typically has to stop the conversation, go find the right file among many project folders, confirm it is the current version, and send it separately, often by email even though the conversation is happening on WhatsApp. That gap is where momentum drops.
It is also where consistency breaks down. Materials get out of date — a payment plan changes, a floor plan gets superseded — and without a single source of truth, agents sometimes send whatever version they last saved locally. A lead comparing notes with another prospect who received different numbers is an awkward, avoidable problem.
And because the sending usually happens outside the CRM — a WhatsApp attachment, a personal email — there is often no record that it happened at all, so a colleague picking up the lead later has no idea what the prospect has already seen.
The automated workflow, step by step
The AI recognizes when a lead is asking about a specific project, tower, unit type or feature — a name, "3BR", "sea view", "payment plan" — inside the natural conversation.
The project's currently approved brochure, floor plan, payment plan and any video are pulled from your material library — never an outdated or unofficial version.
Files are delivered in the same WhatsApp, Instagram or web chat thread the lead is already in — no separate email required.
Arabic or English materials are sent depending on how the lead has been communicating, without a manual language check.
A location link and a suggested next step — book a viewing, select a unit, speak with an agent — follow the material naturally.
Which assets were sent, when, and to which lead is recorded as an activity on the contact's record, visible to whoever picks up the conversation next.
What the conversation looks like
QualiBot handles the back-and-forth in natural language, captures the answers as structured data, and hands off to a human the moment it matters.
What lands in your CRM
Frequently asked questions
What file types can be sent this way?
PDFs, images and video — brochures, floor plans, payment plans, location maps and project walkthrough videos are the most common.
How does QualiBot know which materials are "approved"?
Your team maintains the current set of materials per project in a connected library; QualiBot always sends from that current set, so outdated versions are never sent by mistake.
Does it track whether the lead opened what was sent?
The activity of sending is logged on the CRM record with a timestamp. Read/open tracking depends on the channel's own capabilities and is not guaranteed across every channel.
Can it handle many projects and unit types at once?
Yes — the matching logic works from whatever project catalog you maintain, so a brokerage or developer with many active projects can run this across all of them without separate setup per project.
Does it send the right language automatically?
Yes, the material sent matches whether the lead has been writing in Arabic or English, without needing to be told which language to use.
Is this only for real estate developers, or does it work for brokerages too?
Both. Developers use it for project-specific materials; brokerages use it the same way across the listings and projects they represent.
See project materials sent automatically
We'll show you interest detection and approved-material delivery running on one of your actual projects.